Reply to Every Review in Seconds
Praisely's AI drafts personalized, professional replies to every review — positive or negative. Edit, approve, and post in one click.
“Love the pastries. Parking can be tricky though.”
AI SUGGESTION
Thank you, Anna! Glad you love the pastries. Great point about parking — we're working on adding overflow spots nearby.
How it works
Simple by design
New review comes in
A customer leaves a review on Google, Yelp, or TripAdvisor. It appears in your Praisely dashboard within hours.
AI drafts a reply
Click 'AI Suggest' and get a personalized reply in seconds. The AI reads the full review and crafts a response that addresses specific points.
Edit and post
Review the suggestion, make any edits, and post directly to Google. For Yelp and TripAdvisor, copy the reply and we'll deep-link you to the exact review.
Why it matters
Save hours every week
Writing thoughtful replies to every review takes time. AI does the heavy lifting — you just approve or tweak.
Consistent quality
Every reply is professional, warm, and addresses the reviewer's specific points. No more rushed or generic responses.
Handle negatives gracefully
AI suggests empathetic, non-defensive replies to negative reviews. Acknowledge, apologize, offer to make it right.
Post to Google directly
Connect your Google Business Profile and post replies without leaving Praisely. One click from draft to published.
More features
Review Collection
Magic Review Link
Give customers a single branded link. They rate their experience, and Praisely routes them to Google, Yelp, or your private inbox — automatically.
Review Management
Review Dashboard
Google, Yelp, TripAdvisor, and Praisely-collected reviews — all in one feed. Filter, reply, and track your reputation from a single screen.
Review Protection
Smart Routing
Smart routing protects your rating by directing satisfied customers to leave public reviews and routing concerns to your private feedback inbox.
Ready to try it?
Start collecting more 5-star reviews today. Free 14-day trial, no credit card required.
No credit card required. Cancel anytime.